Frequently Asked Questions
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The brain processes sound from both ears for improved clarity, meaning, balance, and localization. Being able to hear with both ears is as important as being able to see with both eyes. If you closed one eye, your depth perception would distort. If you close off one ear, your understanding is affected.
Some individuals would reason that purchasing one hearing amplifier is the wise decision because it would help with the cost. What those people don't realize is that there are a lot of advantages to purchasing two hearing amplifiers instead of one.
It may sound counter-intuitive but if you can only afford one amplifier now, you should fit the better hearing ear. This ear will have better discrimination and you will benefit more from the amplification.
Yes, each Luxato device comes with an English written user manual that explains all features.
Ringing in the ears, or tinnitus, is most commonly caused by nerve-related hearing loss. Out hearing amplifiers will not cure or diminish the ringing in your ears.
No, Luxato devices are not hearing aids. Hearing aids are medical devices for hearing impaired individuals. However, we do have the exact same quality components found in professional hearing aids.
Custom hearing aids provide the highest level of care that you can get, but that level of care can come with a price tag that can exceed $4,000 per year! If the price is no object, then we recommend you pursue a custom hearing aid. Yet, for most people, custom hearing aid costs are a significant barrier to better hearing.
That's why your team of audiologists evaluated thousands of hearing tests before developing the amplification profiles built into each Luxato amplifier. Advanced digital technologies plus the convenient volume knob and program selection buttons give you a hearing device experience that rivals the most expensive hearing aids for a mere fraction of the cost.
Please call us at (877) 320-6917, email us at email@example.com, or chat with us directly on our website.
The unit is of professional quality and will last for many years provided it does not get wet or physically damaged.
Unfortunately, we do not offer trial periods. However, we do offer a 45-day money back guarantee.
Yes, all Luxato devices come with a 1-year limited manufacturer warranty. The unit is of professional quality and will last for many years provided it does not get wet or physically damaged. Take a look at our full warranty policy, HERE.