Shipping And Returns

We offer UPS ground or USPS priority mail shipping at no cost to you in the US. Most hearing aids ship within 3 business days from the time of purchase. If you would like to expedite your order, you can choose to pay for overnight or 2-day shipping at checkout.And We also can ship to most countries, however, local fees and taxes may apply. Call 877-320-6917 or email to learn more about shipping to your specific location.

Our hearing aids come with a 60-day risk-free trial. If you are not completely happy with your hearing aid within that time learn about the returns policy.

It depends on where you are. Orders processed US will take 3-5 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.


The brain processes hearing signals from both ears for improved clarity and a more balanced sound. You will be able to hear much better with two hearing aids; your satisfaction with the devices will be much higher. If you use only one hearing aid but have hearing difficulty in both ears, the brain has to process two different sound and clarity levels, which makes it more difficult to obtain a clear understanding of the sound signal.So Luxato Hearing experts recommend a pair of hearing aids.Luxatohearing website sales a pair of hearing aids. 

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Customer support


Send a message